Online Reservation Sales Training

Star Performance Login Agreement

Thank you for your interest in our Reservation Sales Training tool. This information is intended for the current customers of Star Performance, Inc. only. If you are a Manager or a team member of a current Star Performance, Inc. Hotel or Resort customer, please acknowledge this and enjoy.


I agree that I am an employee in good standing with a hotel or resort subscribing to the Reservations Sales Training and Mystery Shop program provided by Star Performance, Inc.

I am NOT an employee in good standing with a hotel or resort subscribing to the Reservation Sales Training and Mystery shop program provided by Star Performance, Inc.  I understand that I must contact Star Performance to gain access to this site.  The fee for non-subscribed customers to access this tool is $1,250.00 per session. Downloadiing or printing of any materials or content is expressly prohibited.



This computer system, including all related equipment, network devices (specifically including Internet access), are provided only for authorized use. All computer systems may be monitored for all lawful purposes, including to ensure that there use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability and operational security. Monitoring includes active attacks by authorized personnel and their entities to test or verify the security of the system. During monitoring, information may be examined, recorded, copied and used for authorized purposes. All information, including personal information, placed on or sent over this system may be monitored. Uses of this system, authorized or unauthorized, constitutes consent to monitoring of this system. Unauthorized use may subject you to criminal prosecution. Evidence of any such unauthorized use collected during monitoring may be used for administrative, criminal or other adverse action. Use of this system constitutes consent to monitoring for these purposes.


Accessing this site without approval is against the law and will be prosecuted to the full extent of the law.

Welcome to the Online Reservation Sales Training log in page. If you are new to the site and need instructions on our log in process, click on the following link.

If you are ready to experience the Online Reservation Sales Training videos, proceed to the information below.

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